Ixtapa Family Mexican Restaurant

Reviews about Ixtapa Family Mexican Restaurant

• 5 / 5

  By Paul Blackstock
  Wonderful food. We're from Texas, where Mexican food reigns, supreme. We've not found anywhere in Oregon where this cuisine even begins to compare with our best until we dined at Ixtapa's. Great service, also.
  May 05, 2017
• 1 / 5

  By Lol Soon
  I do not recommend dinning at this restaurant location in Florence Oregon.
  
  We have eaten at the Lebanon location several times and have always been pleased.
  
  The Florence location is run down and the service is very very bad!! Stopped in on a Sunday afternoon 5pm place was not very busy at the time but it took 1 hour and 5 minutes for us to get our food. We had a party of 9 (4 adults & 5 kids) and when the food finally arrived at the table it was only warm at best. I had to send my plate back as it was cold and the cheese was not even melted. I picked the plate up by hand and gave it back to the waiter, he garbed it from me and the plate was not hot at all, but about 15 seconds he pretended like it was hot and set it down on a table; very bad acting. You could tell he was not very smart, after his bad acting he garbed the plate with out a problem and carried it back to the kitchen. I asked to have the plate taken off the bill and did not want them to make a new one. The next thing that went wrong was that they forgot to bring the flour torteis for 2 of the plates and had to be asked twice before bring them, but forgot the corn torteis for the other plate; which they never brought
  
  I asked for a manager but was told there was no manager working and each waiter was in charge of their own tables. When I received the bill he did not even take off the plate I sent back and had to ask again and told him he need to discount the bill for the missing food and bad service. He did discount the bill by $5 dollars; Wow. Bill was still over $100.00 for a horrible dinner.
  Lee
  April 04, 2017
• 4 / 5

  By Bobby Hodge
  A sound place to eat great food. Been here many times and never had bad service. Food is always excellent and nice and got. Recommended
  July 09, 2016